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BUYER QUESTIONS

Ingredient & OEM
Sourcing FAQ

Find practical answers about quotations, supplier documents, samples, order requirements and OEM project briefs.

11 questions

Sourcing

Are you a manufacturer or a trading company?

Extracta Herbarum is a China-based ingredient trading and sourcing company. We coordinate purchasing requirements with cooperating suppliers; manufacturing, testing and certification scope must be established for the proposed source.

How do I request a quotation?

Provide the exact ingredient, target grade and assay method, quantity, application and destination country. Add document, packaging and timing requirements. If you need a proposed grade, describe your purchasing brief.

Quality & documents

Can I request a COA, specification or SDS?

Yes. Use the document request option and list the records your team needs. We request the applicable documents from the proposed source; availability, revision and grade or batch match are confirmed for each inquiry.

Are all ingredients approved for the US or EU?

Product availability and a supplier COA do not establish approval for every destination or use. Specify the intended product category and destination so the required evidence can be identified and reviewed before purchase.

Can I use UV and HPLC percentages interchangeably?

State the method with the assay requirement. UV and HPLC use different measurement procedures and their percentages are not automatically interchangeable. Ask for the marker definition, reporting basis and applicable method.

Samples & orders

Can I request a sample? Is it free?

Tell us the grade, sample quantity, destination and evaluation requirements. Sample availability, preparation, cost and shipping terms are confirmed with the source before arrangements are agreed.

What are the MOQ and lead time?

MOQ, price, packaging and lead time depend on the material, grade, quantity and proposed supplier. Request an order-specific quotation; this site does not publish fixed stock or delivery guarantees.

How are order specifications agreed?

Review the proposed specification, sample identification, available batch records and commercial terms. Record accepted limits, methods, packaging and relevant document requirements before an order is confirmed.

OEM projects

Can I discuss an OEM or private label project?

You can submit a project brief for sourcing review. We clarify formula, format, quantity, packaging and document requirements with potential sources. Project acceptance, manufacturer capabilities, development work, costs and timelines must be confirmed before an offer is made.

Which OEM formats can I request?

Describe the format you need, such as capsules, tablets, powder blends, sachets, gummies or softgels. These are inquiry options; a supported format, facility and production scope are confirmed for the individual project.

Website

Does this preview send my inquiry?

No. Company contact channels are still being configured. The form creates a downloadable inquiry draft on your device and does not transmit it.

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